Resilience Engineering in Practice: A Guidebook

Resilience engineering has since 2004 attracted widespread interest from industry as well as academia. Practitioners from various fields, such as aviation and air traffic management, patient safety, off-shore exploration and production, have quickly realised the potential of resilience engineering and have became early adopters. The continued development of resilience engineering has focused on four abilities that are essential for resilience. These are the ability a) to respond to what happens, b) to monitor critical developments, c) to anticipate future threats and opportunities, and d) to learn from past experience - successes as well as failures. Working with the four abilities provides a structured way of analysing problems and issues, as well as of proposing practical solutions (concepts, tools, and methods). This book is divided into four main sections which describe issues relating to each of the four abilities. The chapters in each section emphasise practical ways of engineering resilience and feature case studies and real applications. The text is written to be easily accessible for readers who are more interested in solutions than in research, but will also be of interest to the latter group.

Erik Hollnagel (Ph.D., psychology) is Professor and Industrial Safety Chair at École des Mines de Paris (France), Professor Emeritus at University of Linköping (Sweden), and Visiting Professor at the Norwegian University of Science and Technology (NTNU) in Trondheim (Norway). He has since 1971 worked at universities, research centres, and industries in several countries and with problems from several domains, including nuclear power generation, aerospace and aviation, air traffic management, software engineering, healthcare, and land-based traffic. His professional interests include industrial safety, resilience engineering, accident investigation, cognitive systems engineering and cognitive ergonomics. He has published more than 250 papers and authored or edited 17 books, some of the most recent titles being The ETTO Principle (Ashgate, 2009), Resilience Engineering Perspectives: Preparation and Restoration (Ashgate, 2009), Resilience Engineering Perspectives: Remaining Sensitive to the Possibility of Failure (Ashgate, 2008), Resilience Engineering: Concepts and Precepts (Ashgate, 2006), and Barriers and Accident Prevention (Ashgate, 2004). Erik Hollnagel is Editor-in-chief of Ashgate Studies in Resilience Engineering and, together with Pietro C. Cacciabue, Editor-in-Chief of the International Journal of Cognition, Technology & Work. Jean Pariès graduated from the French National School of Civil Aviation as an engineer, then joined the DGAC for several positions dealing with air safety regulations. He was a member of the ICAO Human Factors & Flight Safety Study Group since its creation in 1988. In 1990, he joined the Bureau Enquêtes Accident as Deputy Head, and Head of Investigations, where he led the technical investigation into the Mont Saint-Odile air accident, 1992. In 1994, Jean left the BEA to be a founding member - and now the CEO - of Dédale SA. Set in Paris and Melbourne (Australia), Dédale activity focuses on the Human and Organisational dimensions