Resilience and Recovery of Hospitality and Tourism

Resilience and Recovery of Hospitality and Tourism: Challenges, Synthesis and Agendas presents a comprehensive analysis of how the tourism and hospitality industry can recover and thrive in a post-pandemic world. The book introduces the concept of resilience and explores key challenges, including workforce development, leadership and the effective use of data-driven sustainable models. It highlights threats to resilience and identifies predictors that enable adaptation to evolving conditions. Emphasising the importance of strong leadership and collaborative capacities, the book discusses resilience-based frameworks to support the revival of global tourism. It also underscores the role of technology, sustainability and organisational culture in maintaining long-term resilience. Practical case studies offer real-world insights into overcoming challenges and implementing effective strategies. Designed for professionals, researchers, students and policymakers, this book serves as a critical resource for understanding and applying resilience strategies within the tourism and hospitality sectors. By combining theoretical foundations with practical applications, it provides valuable guidance for building a more adaptive, sustainable and future-ready industry.

Dr. Gayatri Panda is an Assistant Professor at the School of Management Studies, NIST University Odisha, India.

Dr Jeetesh Kumar is Head of Research at the Faculty of Social Sciences and Leisure Management, and Associate Professor at the School of Hospitality, Tourism & Events at Taylor’s University, Malaysia.

Dr. James Kennell is the Head of Surrey Hospitality and Tourism Management (SHTM) and Associate Professor in Events and Hospitality at the University of Surrey, United Kingdom.