Resolving Conflicts on the Job (Worksmart) (Worksmart Series)
Language: English
Published by Amacom, 2007
- Softcover
- Used
Seller: World of Books (was SecondSale), Montgomery, IL, U.S.A.World of Books (was SecondSale)
AbeBooks seller since December 20, 2007
Condition: Used - Good
US$ 5.12
Quantity: 2 available
Add to basketItem description from seller
Seller Inventory # 00096339259
- Title
- Resolving Conflicts on the Job (Worksmart) (Worksmart Series)
- Author
- Withers, Bill
- Publisher
- Amacom
- Publication year
- 2007
- Condition
- Good
- Binding
- Soft cover
- Language
- English
- ISBN 10
- 0814474136
- ISBN 13
- 9780814474136
- Edition
- 2nd Edition
Conflict, misunderstandings, and contrary points of view are all a part of the workplace -- and employees who can’t effectively deal with these differences may be stunting their career growth. Now, in a newly updated second edition, Resolving Conflicts on the Job gives succinct and clear guidelines for dealing with conflict on both interpersonal and organizational levels. The book explains proven methods for resolving differences and suggests specific techniques that aid in: * giving and receiving criticism * handling disputes at different levels of an organization * resolving disagreements within a team * managing different personality types Completely updated with a new chapter on keeping cool in a conflict and exercises to determine whether disagreements are constructive, this timeless guide will enable managers to lead their teams without starting an argument.
"Synopsis" may belong to another edition of this title.
About the Author
JERRY WISINSKI (San Antonio,TX) is a consultant with expertise in interpersonal skills, assertiveness training, and team building. He served as Executive Director of International Trainers, Educators, and Consultants at Trinity University, and is the author of Resolving Conflicts on the Job (AMACOM).
"About the title" may belong to another edition of this title.
World of Books (was SecondSale)
Montgomery, IL, U.S.A.
AbeBooks seller since December 20, 2007
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SBYB, Inc.
900 Knell Rd
Montgomery, IL U.S.A. 60538
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