Resolving Conflicts at Work: A Complete Guide for Everyone on the Job (A Jossey Bass title)

Cloke, Kenneth

ISBN 10: 0787950599 / ISBN 13: 9780787950590

Published by Jossey Bass, 2000

About this Item

Most items will be dispatched the same or the next working day. A copy that has been read but remains in clean condition. All of the pages are intact and the cover is intact and the spine may show signs of wear. The book may have minor markings which are not specifically mentioned. Ex library copy with usual stamps & stickers.

Seller Inventory # wbs7825172336

Bibliographic Details

• Title: Resolving Conflicts at Work: A Complete Guide for Everyone on the Job (A Jossey Bass title)
• Publisher: Jossey Bass
• Publication Date: 2000
• Language: English
• ISBN 10: 0787950599
• ISBN 13: 9780787950590
• Binding: Hardcover
• Condition: Good
• Weight: 476.3 grams

About this title

Synopsis

Create a new sense of yourself in your organization, a new direction in your life, and a new understanding of your adversaries with this highly practical guide for resolving conflicts, miscommunications, and misunderstandings at work. Two veteran professionals show you how conflicts-and the process of resolving them-can offer extraordinary opportunities for personal growth, deeper and more satisfying relationships, and enhanced morale.

About the Author

KENNETH CLOKE, Ph.D., L.L.M., J.D., has been the director of the Center for Dispute Resolution for more than twenty years and is a mediator, arbitrator, consultant, and trainer. He specializes in resolving complex multi-party conflicts, including workplace disputes, organizational conflicts, and public policy disputes. He is the author of Mediation, Revenge, and the Magic of Forgiveness, and, with Joan Goldsmith, coauthor of Thank God It's Monday! JOAN GOLDSMITH, Doctor of Humane Letters, has been an organizational consultant and educator for thirty years, specializing in leadership, development, organizational change, conflict resolution, and team building. She is a mediator, facilitator, and trainer in conflict resolution. In addition to her previous book with Kenneth Cloke, she coauthored Learning to Lead with Warren Bennis.