GP surgeries, outpatient clinics, and hospitals can be difficult for people with dementia, as physical and emotional discomfort can build up and become overwhelming. This book invites healthcare workers to examine the root causes of distress for people with dementia in clinical settings, and offers ways to resolve incidents without the need for restraint or sedation. It also suggests strategies for reflection after incidents and forward planning, to support patients and staff and reduce the frequency of difficult interactions.

Each chapter includes illustrative case studies to bring key concepts and dilemmas to life, and is supported by analysis and practical advice rooted in the authors' extensive experience in dementia care.

This guide helps healthcare professionals to understand why people with dementia may become distressed in a clinical setting, and gives them the tools to not only resolve incidents, but create a person-centred, supportive environment to reduce future distress.

About the Authors

Jo James is a registered nurse with over 35 years' experience in acute hospital care and currently works as a consultant nurse for dementia and delirium at Imperial College Healthcare NHS Trust.

Ruby Fitzhenry is an RMN with a background working in inpatient dementia services, mental health forensic services and Parkinson's disease and dementia research. Ruby currently works as a dementia clinical nurse specialist supporting inpatients in acute hospitals.

At the time of writing, Rachel Thompson was a Dementia Clinical Nurse Specialist with a background in intensive care. Prior to nursing, she worked as a dementia adviser in the community. She is passionate about reducing the stigma surrounding long-term conditions and helping people live well.

"About this title" may belong to another edition of this title.

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