The Restaurant Managers' and Waiters' Guide Book: How to be a Great Server, Handle Difficult Customers, Earn Big Tips & Keep Your Sanity!
Caldwell, James; Caldwell, Patrick; Rathke, Michael
Language: English
Published by Orange Brothers, Inc., 2017
- Softcover
- Used

Seller: Goodwill Books, Hillsboro, OR, U.S.A.Goodwill Books
AbeBooks seller since August 25, 2000
Condition: Used - Good
US$ 6.81
Quantity: 1 available
Add to basketItem description from seller
Signs of wear and consistent use.
Seller Inventory # GICWV.0692848614.G
- Title
- The Restaurant Managers' and Waiters' Guide Book: How to be a Great Server, Handle Difficult Customers, Earn Big Tips & Keep Your Sanity!
- Author
- Caldwell, James; Caldwell, Patrick; Rathke, Michael
- Publisher
- Orange Brothers, Inc.
- Publication year
- 2017
- Condition
- good
- Binding
- Soft cover
- Language
- English
- ISBN 10
- 0692848614
- ISBN 13
- 9780692848616
They can become extraordinarily messy, demanding, cheap – don’t want to tip, and yes, they can even become very creative, wanting to substitute everything on the menu! Does this sound familiar?
We feel your pain! With thousands of hours and decades of experience in the food service industry we know how it goes, so we created this guide to share the secrets for making your customers’ experience positive while helping you earn big tips and keeping your sanity.
Discover:
• How to handle difficult customer more easily
• The importance of teamwork with staff members and how to encourage this
• How to make customers feel at ease and special
• Ways to stay upbeat, optimistic, and motivated
• Seven of the most challenging customer types and how to successfully and gracefully deal with them
You’ll also get insider advice as well as insightful and entertaining anecdotes to help you excel in any restaurant environment. This book is a must for restaurant management wanting to up their game, waiters wanting to take their profession to the next level, and anyone involved in the food service management business who would like more success in the restaurant business.
Note: ten percent of each book’s profit is given to charity.
Order your copy today!
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Goodwill Books
Hillsboro, OR, U.S.A.
AbeBooks seller since August 25, 2000
Shipping rates within U.S.A.
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We are a division of Goodwill Industries of the Columbia Willamette, headquartered in Portland, Oregon, U.S.A. When you buy from Goodwill Books not only will you feel happy about the money you save, you'll feel good knowing your purchase helps Goodwill provide vocational opportunities to people with barriers to employment. For more information please visit our website: www.goodwillbooks.com
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Fiction, Americana/History, Religion/Spirituality, Children's books, Text books, Art/Humanities, Signed Books, Self-Help, Pacific NorthwestSeller's business information
Goodwill Books
2920 SE Century Blvd
Hillsboro, OR U.S.A. 97123
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All books subject to prior sale. Books shipped via USPS Media Mail or Priority Mail. Extra postage required for heavy books and sets unless otherwise noted. Payment in U.S. dollars via VISA/MASTERCARD/DISCOVER. Sorry, we do not accept checks or money orders. Purchases may be returned within 14 days of receipt for refund; refund will be initiated upon receipt of returned book.
Goodwill Books
2920 SE Century Blvd
Hillsboro, OR 97123
gicwbook@gicw.org
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