Retail Banking Technology: Strategies and Resources That Seize the Competitive Advantage

Violano, Michael; Van Collie, Shimon-Craig

ISBN 10: 047153174X / ISBN 13: 9780471531746

Published by Wiley, 1992

About this Item

Seller Inventory # I-9780471531746

Bibliographic Details

• Title: Retail Banking Technology: Strategies and Resources That Seize the Competitive Advantage
• Publisher: Wiley
• Publication Date: 1992
• Language: English
• ISBN 10: 047153174X
• ISBN 13: 9780471531746
• Binding: Hardcover
• Condition: New

About this title

Synopsis

Reveals the tools, tactics and strategies that financial industry executives can use to realign and revitalize their retail banking organizations. The primary focus is on the needs and expectations of customers. Explores not only breakthrough technologies but innovative uses of conventional technology and refreshed or enhanced systems to add value to any retail banking operation. Contains practical advice, suggestions, and insights offered by scores of bankers. Topics include information and integration; teller system and service imperatives; platform automation; electronic banking; innovative products and packages; marketing information systems; sales and staff performance; branch bank merchandising and more.

About the Author

Michael Violano and Shimon-Craig Van Collie are the authors of Retail Banking Technology: Strategies and Resources That Seize the Competitive Advantage, published by Wiley.