Master practical retail credit methods to boost profits and minimize risk.
This volume translates a century of practical experience into clear guidance for managers and staff working with retail credit. It presents how to grant, manage, and collect on accounts in a way that protects the business and serves customers fairly.
This book collects the proven principles and methods used by retailers to handle credit. It explains the roles of the credit department, how to open and close accounts, how to authorize charges, and how to organize collections. You’ll find real-world steps that focus on efficiency, accuracy, and good-will with customers.
- How to structure credit programs that fit a store’s goals and customer base
- Practical procedures for opening, authorizing, and supervising accounts
- Strategies for collecting payments while preserving customer relationships
- Tools like reference clearance bureaus to reduce risk and detect fraud
Ideal for readers of retail management and credit administration, this book offers durable guidance for building reliable credit operations that support steady sales and disciplined risk management.