Retail Supply Chain Management, Second Edition

Retail supply chain consists of multiple segments from sales to distribution to finance. Retail manufacturers rely on a complicated web of suppliers. Customer demand and market competition today requires extreme efficiency from end to end. This book offers the retail supply chain executive with the tools needed for full strategic advantage. The new edition gives special attention to recent challenges, such as vast technological change, higher levels of customer personalization, and more global supply chains.

Jim Ayers has extensive process improvement experience across multiple industries. His education includes a graduate level industrial engineering degree from Stanford. These include government agencies, utilities, consumer and industrial manufacturing, aerospace & defense, healthcare, financial institutions, and professional services. His published work on lean, operations strategy, and organization design includes best-selling books and numerous articles.