Retention Point: The Single Biggest Secret to Membership and Subscription Growth for Associations, SAAS, Publishers, Digital Access, Subscription and Membership and Subscription-Based Businesses
Language: English
Published by Membership Services, Inc., 2018
- Hardcover
- Used

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- Title
- Retention Point: The Single Biggest Secret to Membership and Subscription Growth for Associations, SAAS, Publishers, Digital Access, Subscription and Membership and Subscription-Based Businesses
- Author
- Skrob, Robert
- Publisher
- Membership Services, Inc.
- Publication year
- 2018
- Condition
- Like New
- Book Type
- book
- Binding
- hardcover
- Language
- English
- ISBN 10
- 173539730X
- ISBN 13
- 9781735397306
Struggling with high churn and stalled subscription growth?
Here’s the truth: Membership growth doesn’t come from getting more members. It comes from keeping the ones you’ve got.
Retention Point reveals the exact moment when a new subscriber becomes a loyal Lifer—and how to engineer that moment on purpose, at scale.
In this fast-paced, no-fluff guide, subscription growth expert Robert Skrob takes you inside the systems used by associations, SaaS companies, publishers, and subscription boxes to:
- Slash churn by getting members to their Retention Point™ faster
- Turn free trials and short-term customers into long-term relationships
- Avoid the 5 most common retention mistakes that increase cancellations
- Build a Member On Ramp™ that makes new subscribers feel like insiders from Day 1
- Create emotional connection, identity, and belonging that drive long-term LTV
Whether you lead a digital subscription, SaaS company, membership program, or subscription box business, this book gives you the systems, frameworks, and real-world examples to stop churn before it starts.
This isn’t theory. It’s a playbook. Used by 1,000+ subscription CEOs to scale growth through retention.
Bonus: Retention Rescue Scorecard
Take the 2-minute diagnostic CEOs use to find hidden churn leaks.
Visit: BeUnleavable.com/scorecard
Ready to triple your recurring revenue—without spending a dollar more on acquisition?
Buy your copy now and hit your Retention Point™.
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Mispah books
Redhill, Surrey, United Kingdom
AbeBooks seller since April 15, 2021
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