Rethinking Hospitality and Tourism Education: Disruptors and Transformations: 101 (Aspects of Tourism)

This book offers empirical research, case studies and examples of best practice that address cutting-edge and contemporary higher education issues. It aims to inspire hospitality and tourism educators and scholars to embrace transformative learning approaches that promote student-centred learning in times of rapid change. The chapters explore transformative learning practices in hospitality and tourism education while disclosing innovative and transformative approaches to teaching and learning that respond to the changing needs and demands of both students and industry. The book advances the ongoing discussions and innovations in hospitality and tourism education and informs current and future research and practice. Its focus on digital technology and a range of innovative pedagogy for teaching and learning methods provides a practical, engaging and essential toolkit for teachers and learners.

Chapter 16 is free to download as an open access publication under a CC BY licence. You can download it here: https://zenodo.org/records/14604731. 

Marcela Fang is a Senior Lecturer at William Angliss Institute, Melbourne, Australia.

Kim Williams is an Academic Consultant in Education and Innovation, Melbourne, Australia.

Alison Morrison is a Professor and Associate Dean of Research at William Angliss Institute, Melbourne, Australia.

Tracy Harkison is an Associate Professor at the School of Hospitality and Tourism in Auckland University of Technology - Te Wananga Aronui o Tamaki Makaurau. Her research focuses on the luxury accommodation experience, co-creation, hospitality for good, and hospitality education. Tracy worked for 14 years as a human resource manager, a food and beverage manager, and housekeeping in luxury hotels and luxury lodges. Tracy is the managing editor for the Hospitality and Society Journal and is co-editor in chief of the Hospitality Insights journal.