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Bibliographic Details

Title: Rethinking Performance Measurement Beyond the Balanced Scorecard
Publisher: Cambridge University Press
Publication Date: 2003
Language: English
ISBN 10: 0521812437
ISBN 13: 9780521812436
Binding: Hardcover
Condition: Fine
Dust Jacket Condition: Near Fine

About this title

Synopsis

Performance measurement remains a vexing problem for business firms and other kinds of organizations. The "balanced scorecard", widely touted as a solution to problems of performance measurement and strategic planning, has no strong basis in theory. Moreover, implementation of the "balanced scorecard" may create many more problems than it solves. This text returns to the fundamentals by asking what is the performance of the firm, can this performance be measured, and what are reasonable second-best measures if the first-best measures we would like to have are not available.

About the Author

MARSHALL W. MEYER is Professor of Management and Sociology at The Wharton School of the University of Pennsylvania.

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