Book is in Used-Good condition. Pages and cover are clean and intact. Used items may not include supplementary materials such as CDs or access codes. May show signs of minor shelf wear and contain limited notes and highlighting.

Seller Inventory # 0071342532-2-4

Contact seller

Report this item

Bibliographic Details

Title: Rethinking the Sales Force: Redefining Selling to Create and Capture Customer Value
Publisher: McGraw Hill
Publication Date: 1999
Language: English
ISBN 10: 0071342532
ISBN 13: 9780071342537
Binding: Hardcover
Condition: Good
Weight: 1.4 pounds

About this title

Synopsis

In today's markets, success no longer depends on communicating the value of products or services. It rests on the crucial ability to create value for customers. Sales forces need to retool current strategies by recognizing the customer's dominant power in today's economy and what that means for those who sell. Capitalizing on research into the practices of cutting edge companies, the authorsshow how the successful sales force breaks away from traditional thinking and transforms themselves into complex business processes with multiple sales approaches and selling mdoels that meet the demands of today's sophisticated customers.

About the Author

McGraw-Hill authors represent the leading experts in their fields and are dedicated to improving the lives, careers, and interests of readers worldwide

"About this title" may belong to another edition of this title.

Store Description

We are dedicated to providing customers with unrivaled customer service, a unique customer experience, and a wide range of great books at affordable prices.

Visit Seller's Storefront

Seller's business information

GLASSFROGBOOKS INC.
51 Caldari Road, Unit #A-10, Concord, ON, L4K4G3, Canada

Sale & Shipping Terms

Terms of Sale

Thank you for your interest in our books!
Our store policies adhere to the policies set forth by AbeBooks.

We strive to keep our descriptions accurate and our shipping fast. We are available to answer any questions you may have prior to ordering about the product or shipping.

We accept payment from all major credit cards. We do not accept checks, money orders, cash or Paypal payments. Please do not email or send us your credit card information directly. All payment information is processed by Ab...

More Information

Shipping Terms

Guarantee

We guarantee your order will ship within 2 business days from the United States.
Shipping rates are based on books weighing 2.2 lbs or 1 KG. If your book order is heavy or oversized, we may contact you to let you know extra shipping is required.

Information

In very rare cases, your book may take longer to reach than quoted for unexpected reasons. If there is any problem with ordering or shipment, please contact us right away. We ensure a response within 48 hours. Please note that the chance of shipping delays is higher during holiday seasons.

Please double-check your information

We cannot be responsible for delivery problems/loss due to customers’ error. We encourage all customers to double check form information, especially delivery address, before submitting orders.

Shipping rates within U.S.A.

Shipping rates within U.S.A.
Order quantity	3 to 10 business days	3 to 8 business days
First item	US$ 0.00	US$ 15.00

Delivery times are set by sellers and vary by carrier and location. Orders passing through Customs may face delays and buyers are responsible for any associated duties or fees. Sellers may contact you regarding additional charges to cover any increased costs to ship your items.