Rethinking the Sales Force: Redefining Selling to Create and Capture Customer Value

DeVincentis, John; Rackham, Neil

ISBN 10: 0071342532 / ISBN 13: 9780071342537

Published by McGraw Hill (edition 1), 1999

About this Item

With dust jacket. It's a well-cared-for item that has seen limited use. The item may show minor signs of wear. All the text is legible, with all pages included. It may have slight markings and/or highlighting.

Seller Inventory # 0071342532-11-6-29

Bibliographic Details

• Title: Rethinking the Sales Force: Redefining Selling to Create and Capture Customer Value
• Publisher: McGraw Hill (edition 1)
• Publication Date: 1999
• Language: English
• ISBN 10: 0071342532
• ISBN 13: 9780071342537
• Binding: Hardcover
• Edition: 1.
• Condition: Very Good
• Dust Jacket Condition: Dust Jacket Included

About this title

Synopsis

In today's markets, success no longer depends on communicating the value of products or services. It rests on the crucial ability to create value for customers. Sales forces need to retool current strategies by recognizing the customer's dominant power in today's economy and what that means for those who sell. Capitalizing on research into the practices of cutting edge companies, the authorsshow how the successful sales force breaks away from traditional thinking and transforms themselves into complex business processes with multiple sales approaches and selling mdoels that meet the demands of today's sophisticated customers.

About the Author

McGraw-Hill authors represent the leading experts in their fields and are dedicated to improving the lives, careers, and interests of readers worldwide