Return on Investment in Training and Performance Improvement Programs: A Step-by-Step Manual for Calculating the Financial Return (Improving Human Performance)

Phillips, Jack J.

ISBN 10: 0884154920 / ISBN 13: 9780884154921

Published by Gulf Publishing Co, 1997

About this Item

Photograph available on request.

Seller Inventory # mon0001640269

Bibliographic Details

• Title: Return on Investment in Training and Performance Improvement Programs: A Step-by-Step Manual for Calculating the Financial Return (Improving Human Performance)
• Publisher: Gulf Publishing Co
• Publication Date: 1997
• Language: English
• ISBN 10: 0884154920
• ISBN 13: 9780884154921
• Binding: hardcover
• Condition: Very Good

About this title

Synopsis

Any human resource manager knows they contribute to their organization's bottom line--here's how to prove it.

This groundbreaking book guides the reader through a proven, results-based approach to calculating the Return on Investment in training and performance improvement programs. Jack Phillips has composed user-friendly ROI calculations, plus:
* ten post-program data collection methods
* ten strategies for determining the amount of improvement that is directly linked to training programs
* ten techniques for converting both hard and soft data to monetary values

This book also details implementation issues, provides worksheets, and pinpoints non-monetary program benefits. A case study takes you through the ROI process step-by-step.

Don't wait for the budget axe. With this book, you get the strategy you need to turn your training/HRD department into a visible, indispensable profit center.


Any human resource manager knows they contribute to their organization's bottom line--here's how to prove it.

This groundbreaking book guides the reader through a proven, results-based approach to calculating the Return on Investment in training and performance improvement programs. Jack Phillips has composed user-friendly ROI calculations, plus:
* ten post-program data collection methods
* ten strategies for determining the amount of improvement that is directly linked to training programs
* ten techniques for converting both hard and soft data to monetary values

This book also details implementation issues, provides worksheets, and pinpoints non-monetary program benefits. A case study takes you through the ROI process step-by-step.

Don't wait for the budget axe. With this book, you get the strategy you need to turn your training/HRD department into a visible, indispensable profit center.

About the Author

Jack J. Phillips, Ph.D., is a renowned expert of measurement and evaluation, is with the Jack Phillips Center for Research, a division of the Franklin-Covey Company. He provides consulting services for Fortune 500 companies in the USA and to organizations in 25 countries. Previously, Phillips served as senior HR officer in three firms, bank president, and founder and president of a major consulting firm, which is now owned by the Franklin-Covey Company. He is also an author or editor of more than 30 books and 100 articles.