Return on Investment in Training and Performance Improvement Programs (Improving Human Performance Series)

Phillips, Jack J.

ISBN 10: 0750676019 / ISBN 13: 9780750676014

Published by Routledge (edition 2), 2003

About this Item

With dust jacket. It's a well-cared-for item that has seen limited use. The item may show minor signs of wear. All the text is legible, with all pages included. It may have slight markings and/or highlighting.

Seller Inventory # 0750676019-11-1-29

Bibliographic Details

• Title: Return on Investment in Training and Performance Improvement Programs (Improving Human Performance Series)
• Publisher: Routledge (edition 2)
• Publication Date: 2003
• Language: English
• ISBN 10: 0750676019
• ISBN 13: 9780750676014
• Binding: Hardcover
• Edition: 2.
• Condition: Very Good
• Dust Jacket Condition: Dust Jacket Included

About this title

Synopsis

The second edition of this bestselling book, 'Return on Investment in Training and Performance Improvement Programs,' guides you through a proven, results-based approach to calculating the Return on Investment in training and performance improvement programs. Jack Phillips has composed user-friendly ROI calculations, plus: *ten post-program data collection methods *ten strategies for determining the amount of improvement that is directly linked to training programs *ten techniques for converting both hard and soft data to monetary values 'Return on Investment in Training and Performance Improvement Programs, Second Edition' continues as a primary reference for learning how to utilize ROI to show the contribution of training, education, learning systems, performance improvement, and change initiatives throughout organizations. The book also details implementation issues, provides worksheets, and pinpoints non-monetary program benefits. A case study takes the reader through the ROI process step-by-step.

About the Author

Jack J. Phillips