Returns Management | Building a closed loop supply chain for a customer centric and circular economy

Stef De Bont

ISBN 10: 1367690897 / ISBN 13: 9781367690899

Published by Blurb, 2016

About this Item

Returns Management | Building a closed loop supply chain for a customer centric and circular economy | Stef De Bont | Taschenbuch | Kartoniert / Broschiert | Englisch | 2016 | Blurb | EAN 9781367690899 | Verantwortliche Person für die EU: Libri GmbH, Europaallee 1, 36244 Bad Hersfeld, gpsr[at]libri[dot]de | Anbieter: preigu Print on Demand.

Seller Inventory # 103754101

Bibliographic Details

• Title: Returns Management | Building a closed loop supply chain for a customer centric and circular economy
• Publisher: Blurb
• Publication Date: 2016
• Language: English
• ISBN 10: 1367690897
• ISBN 13: 9781367690899
• Binding: Taschenbuch
• Condition: Neu
• Dimensions: 229W x 152H x 9D millimeters 229 millimeters width by 152 millimeters height by 9 millimeters depth
• Weight: 291 grams
• Seller catalogs:
  • Bücher

About this title

Synopsis

Companies that produce, sell and distribute products deal with customers that potentially might return a product during various phases of the customer journey. Dealing with these returns requires a well thought-out returns policy to manage customer expectations. It also requires a well-implemented returns management process to manage efficiency, accuracy and throughput time. The impact of an uncontrolled returns process can be large. It can impact both the relationship with the customer and the company's financial results. The opportunities from a controlled returns process are large as well. A well-managed returns process can create value in different areas.