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Bibliographic Details

Title: Revolution in a Heartbeat: Using Emotional Insights to Drive Better Business Performance
Publisher: LID Publishing 14/09/2017
Publication Date: 2017
Language: English
ISBN 10: 1911498452
ISBN 13: 9781911498452
Binding: Soft cover
Condition: Very Good

About this title

Synopsis

How engaged are your employees, really? Companies talk about "employee engagement" and they accept its importance, yet strangely, they adopt out-dated methods when analysing and measuring this engagement. A leading engagement expert offers a new framework for taking the genuine pulse of a company - so that leaders and management can truly understand how their people are feeling, and know what actions to take that result in better performance. Based on making results instantly and transparently available, and then determining with employees the real factors that lie within their feelings, managers can more easily assess the way they need to approach an issue. If, as the cliche goes, "people are a company's greatest asset", then ensuring their close engagement is essential for any company. This book argues powerfully for a radical new approach to employee engagement, based on understanding the minds and emotions of the people who work in organizations.

About the Author

Matt Stephens is the founder of Heartbeat, a fast-growing consultancy and app which enables organisations to measure employee emotion in real-time and is challenging traditional approaches to engagement by championing the importance of leaders making emotional connections with employees.

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