Do It Right the Second Time: Benchmarking Best Practices in the Quality Change Process
Language: English
Published by Productivity Press (edition 1), 1997
- Hardcover
- Used
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With dust jacket. It's a well-cared-for item that has seen limited use. The item may show minor signs of wear. All the text is legible, with all pages included. It may have slight markings and/or highlighting.
Seller Inventory # 1563271753-8-1-29
- Title
- Do It Right the Second Time: Benchmarking Best Practices in the Quality Change Process
- Author
- Merrill, Peter
- Publisher
- Productivity Press (edition 1)
- Publication year
- 1997
- Condition
- Very Good
- Dust jacket
- Dust Jacket Included
- Binding
- Hardcover
- Language
- English
- ISBN 10
- 1563271753
- ISBN 13
- 9781563271755
- Edition
- 1.
The author takes you sequentially through the activities required to lead a lasting change from vision to final realization. More importantly, he stresses the balance between process improvement and people improvement.
Each brief chapter covers a specific topic in a framework, which leads you directly to the issues that concern your organization. Throughout the book are checklists, tables, questionnaires, and other helpful tools to support your quality implementation. In addition, Merrill supplies examples showing you what went wrong with other organizations and the successful course of corrections they made.
"Synopsis" may belong to another edition of this title.
BooksRun
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