Do It Right the Second Time: Benchmarking Best Practices in the Quality Change Process
Language: English
Published by Productivity Press, 1997
- Hardcover
- Used
Condition: Used - Good
US$ 13.82
Quantity: 1 available
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Fast & Free Shipping – Good condition. It may show normal signs of use, such as light writing, highlighting, or library markings, but all pages are intact and the book is fully readable. A solid, complete copy that's ready to enjoy.
Seller Inventory # ZWV.1563271753.G
- Title
- Do It Right the Second Time: Benchmarking Best Practices in the Quality Change Process
- Author
- Merrill, Peter
- Publisher
- Productivity Press
- Publication year
- 1997
- Condition
- good
- Binding
- Hardcover
- Language
- English
- ISBN 10
- 1563271753
- ISBN 13
- 9781563271755
The author takes you sequentially through the activities required to lead a lasting change from vision to final realization. More importantly, he stresses the balance between process improvement and people improvement.
Each brief chapter covers a specific topic in a framework, which leads you directly to the issues that concern your organization. Throughout the book are checklists, tables, questionnaires, and other helpful tools to support your quality implementation. In addition, Merrill supplies examples showing you what went wrong with other organizations and the successful course of corrections they made.
"Synopsis" may belong to another edition of this title.
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