Risk Thinking for Cloud-Based Application Services

Many enterprises are moving their applications and IT services to the cloud. Better risk management results in fewer operational surprises and failures, greater stakeholder confidence and reduced regulatory concerns; proactive risk management maximizes the likelihood that an enterprise’s objectives will be achieved, thereby enabling organizational success. This work methodically considers the risks and opportunities that an enterprise taking their applications or services onto the cloud must consider to obtain the cost reductions and service velocity improvements they desire without suffering the consequences of unacceptable user service quality.

Eric Bauer is a Bell Labs Fellow and Reliability Engineering Manager in Nokia’s Applications & Analytics Chief Technology Office. He currently focuses on the service reliability, availability and quality of Nokia’s cloud offerings. He has written three books on cloud computing, one book on georedundancy and two system reliability books. Before focusing on reliability engineering topics, Mr. Bauer spent two decades designing and developing embedded firmware, networked operating systems, IP PBXs, internet platforms, and optical transmission systems. He has been awarded more than a dozen US patents, authored four engineering books and has published several papers in the Bell Labs Technical Journal. Mr. Bauer holds a BS in Electrical Engineering from Cornell University, Ithaca, New York, and an MS in Electrical Engineering from Purdue University, West Lafayette, Indiana.