Root Cause Analysis: The Core of Problem Solving

Okes, Duke

ISBN 10: 1636940838 / ISBN 13: 9781636940830

Published by ASQ Quality Press, 2022

About this Item

Print on Demand 2nd ed. edition NO-PA16APR2015-KAP.

Seller Inventory # 26401066228

Bibliographic Details

• Title: Root Cause Analysis: The Core of Problem Solving
• Publisher: ASQ Quality Press
• Publication Date: 2022
• Language: English
• ISBN 10: 1636940838
• ISBN 13: 9781636940830
• Binding: Soft cover
• Edition: 2nd Edition
• Condition: New

About this title

Synopsis

This bestseller can help anyone whose role is to try to find specific causes for failures.

It provides detailed steps for solving problems, focusing more heavily on the analytical process involved in finding the actual causes of problems. It does this using figures, diagrams, and tools useful for helping to make our thinking visible. This increases our ability to see what is truly significant and to better identify errors in our thinking.

In the sections on finding root causes, this second edition now includes more examples on the use of multi-vari charts; how thought experiments can help guide data interpretation; how to enhance the value of the data collection process; cautions for analyzing data; and what to do if one can't find the causes. In its guidance on solution identification, biomimicry and TRIZ have been added as potential solution identification techniques. In addition, the appendices have been revised to include: an expanded breakdown of the 7 M's, which includes more than 50 specific possible causes; forms for tracking causes and solutions, which can help maintain alignment of actions; techniques for how to enhance the interview process; and example responses to problem situations that the reader can analyze for appropriateness.