PICSIE Books, 2005. Spiral-bound paperback, 8vo, 153pp. A little bumped. A fair copy. 0954124421/0.4uk . (Please note that our condition gradings are stricter than those of Abebooks and many other sellers. There may therefore be a discrepancy between this description and its listed condition grading).

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Bibliographic Details

Title: SIX SIGMA and the Quality Toolbox for Service and Manufacturing
Publisher: PICSIE Books
Publication Date: 2005
Language: English
ISBN 10: 0954124421
ISBN 13: 9780954124427
Binding: Paperback
Condition: Good
Dust Jacket Condition: No jacket

About this title

Synopsis

A fully revised and extended version of the best selling 'Quality 75', the book includes a full range of Six Sigma tools and philosophy. It is a unique compilation of tools and concepts from Six Sigma, Traditional Quality Management (including notes on the 'Gurus'), Service Quality, and relevant Lean manufacturing. The book is aimed at practising managers from Service and Manufacturing, Green Belt practitioners and Black Belts wishing to extend their expertise into Service Quality and Lean. MBA students and final year undergraduates will find the book an invaluable quick reference to quality, operations, customer relationships and improvement.

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Specialising in good literature, the arts, history, philosophy, science and local interest titles, the Colchester Bookshop occupies three floors of one of the town centre's most recognisable buildings: the archway leading to Tymperleys. Drop in for a browse, be amazed by our quirky rooms and staircases, and wonder at the surviving medieval hall roof of the Colchester home of William Gilberd (1544-1603), physician to Elizabeth I and one of the world's greatest early scientists.

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Seller's business information

Greyfriars Books
7 Trinity Street, Colchester, CO1 1JN, United Kingdom

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