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Bibliographic Details

Title: SPC: Practical Understanding of Capability by Implementing Statistical Process Control, third edition (Walkabout)
Publisher: Robert Houston Smith Publishers
Publication Date: 1999
Language: English
ISBN 10: 1887355030
ISBN 13: 9781887355032
Binding: Hardcover
Edition: 3rd Edition
Condition: good

About this title

Synopsis

Statistical Process Control, or SPC, is one of the most misunderstood and underused tools in modern business practice. SPC: Practical Understanding of Capability by Implementing Statistical Process Control, third edition debunks the myth that SPC is only for engineers or technical managers. In fact, SPC is the proper set of tools for any operation where a product is created using a continuously repeated process. This is true for both manufacturing and service industries (sometimes the "product" is actually a service to people.) Author James Abbott uses everyday language to explain WHAT makes SPC work, WHY it will work for every situation, and HOW it fits into the overall decision-making process. This third edition of SPC is the result of years of feedback and refinement. An expanded appendix provides complete glossaries of terms, constants, formulas, and a practice question and answer section.

About the Author

James Abbott is a professional engineer and the president of Abbott Associates Inc., a corporate education firm based in Greenville, South Carolina.

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