10 STEPS TO SUCCESSFUL FACILITATION 2ED Format: Paperback

Facilitate Groups That Deliver Results

Every professional businessperson needs a complete portfolio of skills, yet one area is often taken for granted: the art of facilitation. This book takes the guesswork out of this essential skill and gives you a step-by-step process for becoming an accomplished and successful facilitator.

As a facilitator, your job is to remain neutral while helping others achieve common objectives. To do this, you need tools and techniques to deal with a wide variety of group meeting situations. In 10 Steps to Successful Facilitation, you’ll find everything you need, including

A wealth of methods and ideas to engage participants

Strategies for handling conflict and creating a collaborative climate

Tips for using media and technology effectively

This second edition features updates to each step, reorganized to align with the problems facilitators face today, such as the increasing prevalence of virtual meetings. You’ll have the help you need to act as a catalyst for progress, enabling others to focus on key issues, arrive at appropriate solutions, and build sustainable agreements.

With this book as your roadmap, you can be thoroughly prepared for the role of facilitator, ready to cultivate cooperation and understanding among individuals and assist your organization in developing shared solutions to its challenges.

“Facilitating is not the same as presenting. They are complimentary yet separate skill sets, and 10 Steps to Successful Facilitation makes this distinction clear. The second edition’s focus on the unique requirements for virtual sessions addresses an area that is becoming standard practice, yet many facilitators are ill-equipped to work in. This book is a tremendous resource to empower the 21st-century facilitator.” — Paul Smith Talent Development Manager, The Waldinger Corporation

“I love that this book takes a step-by-step approach to facilitation, which reinforces the idea that it’s a process anyone can learn. This is a must-have for learning professionals who have to guide their clients and subject matter experts through needs assessment and content-gathering meetings.” — Hadiya Nuriddin Principal Consultant and Learning Strategist, Focus Learning Solutions