STRATEGIC OPERATIONS: Competing Through Capabilities

Hayes, Robert H.

ISBN 10: 0684823055 / ISBN 13: 9780684823058

Published by Free Press, 1996

Seller Inventory # 0684823055-VB

Synopsis:

Designed for the second year elective opted by a third of the student body at the Harvard Business School, Hayes, Pisano and Upton break new ground in this text/casebook by emphasizing the manufacturing process itself as a competitive weapon. Today, companies typically adopt one or more of a growing number of improvement programs, such as TQM (Total Quality Management), JIT (Just-in-Time) production, and DFM (Design for Manufacturability).The majority of these improvement efforts, according to recent surveys, have not been successful. By pinning their hopes on a few best-practice approaches, managers implicitly abandon the central concept of a strategy in favor of a generic approach to competitive success. In clear, accessible prose, the authors propose a new explanation for the problems companies face by specifying the kind of competitive advantage each company is seeking in its marketplace and articulates how that advantage is to be achieved.

About the Author: Robert H. Hayes, one of the world's leading authorities on production and operations strategy, is Philip Caldwell Professor of Business Administration at the Harvard Business School.

Bibliographic Details

Title: STRATEGIC OPERATIONS: Competing Through ...
Publisher: Free Press
Publication Date: 1996
Binding: hardcover
Condition: As New