When it comes to accomplishment, Toby Donovan is stumped. He has been charged with leading a difficult team tasked with overhauling the call center, and his boss is breathing down his neck. But Toby has a secret weapon: his cousin and best friend, Rex, who is a SWAT Commander. Using the simple concepts of systems thinking, Rex shows Toby how to seize the accomplishment, whether it s a bad guy holed up in a stronghold or a business process which is slowing down the entire organization. Follow along as the story of Toby unfolds and he figures out how Systems Working All Together can be the best Special Weapons and Tactics available.

About the Author

Timothy L. Johnson is the Chief Accomplishment Officer of Carpe Factum, Inc. Two decades of experience in project management, systems thinking, business analysis, and team facilitation have culminated in a laser-focused mission to help organizations seize the accomplishment. He is certified as a Project Management Professional (PMPÂ®) and has held project leadership roles ranging from multi-billion dollar class action lawsuit settlements to training video production, from major software transformation to strategic design. His work on myriad projects of varying sizes for multiple organizations allows him to help organizations and individuals identify and manage the factors that help and hinder achieving the accomplishments for which they are destined. Past clients include Harley-Davidson Motorcycles, Teva Pharmaceuticals, Wells Fargo and Principal Financial Group.

Timothy is available for executive coaching, keynote speeches, and workshops. He resides in Des Moines, Iowa with his family.

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