The Safety Playbook: A Healthcare Leader's Guide to Building a High-reliability Organization

Transform your healthcare organization into a high-reliability, patient-centered system. Each year, medical errors cause over 200,000 deaths in the US. The Safety Playbook offers a practical guide for healthcare leaders to build a high-reliability organization focused on eliminating preventable medical errors and improving patient outcomes.This guide provides a clear process for building a safety program, emphasizing transparency, communication, and teamwork. Learn how to develop internal safety experts, implement effective tools, and foster a culture of safety. Discover how to engage leaders, improve patient outcomes, and reduce costs. This book is for board members, executives, clinical leaders, and quality/safety/risk management staff seeking to create a safer, more reliable healthcare environment.

• Review the current rate of medical errors and explore proven solutions.
• Discover how transparency about errors and their causes makes a successful safety program possible.
• Learn how developing internal safety experts saves time and money.
• Examine safety tools and practices used effectively in high-reliability industries.
• Understand why communication is the top cause of medical errors and how to improve it.

John Byrnes, MD, is a nationally recognized expert in healthcare quality and safety. He has more than 20 years of experience leading, designing, and implementing quality and safety programs throughout the United States and Europe. During his recent 11-year tenure as chief quality officer at Spectrum Health, Grand Rapids, Michigan, the organization received more than 100 quality awards, was ranked three times as one of the nation’s top 15 health systems, and received multiple top-50 and top-100 hospital designations.


Dr. Byrnes is a popular speaker at regional and national conferences, including the annual meetings of the Healthcare Financial Management Association (HFMA) and the American College of Healthcare Executives. He is a member of the national faculty for the American Association for Physician Leadership (AAPL), serves on its board’s Faculty Advisory Council, and teaches at the AAPL Institutes. He recently completed his term on the national Board of Directors for HFMA and has served on board quality committees for large hospital systems, multispecialty medical groups, integrated healthcare systems, and health plans. Dr. Byrnes is clinical associate professor at Michigan State University’s College of Human Medicine.

 

Books published by Health Administration Press: 

 

The Safety Playbook: A Healthcare Leader’s Guide to Building a High-Reliability Organization