Forecasting less, not more, can yield higher customer service and lower inventories Teamwork, good communications, and clear accountabilities are more important than complex statistical forecasting models, It�s more beneficial to pursue process improvement than to focus narrowly on forecast accuracy.

This is an exciting, new, breakthrough approach to a traditionally difficult and frustrating task.

About the Author

Tom Wallace is the author of eight books including Sales and Operations Planning: The How-To Handbook. He is co-founder of The S&OP Teaching Team.

Bob Stahl has spent the last 30 years on leading edge processes for logistics and supply chain management. He is founding partner of Supply Chain Partnership.

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