Whatever the scenario, effective salespeople know how to immediately establish customer rapport, build trust and self-confidence, overcome resistance and objections -- and win sales. Completely updated with all new material, Sales Scripts That Sell puts the most powerful selling scripts at readers� fingertips, providing solutions for a wide range of sales situations.

An all-in-one training manual for every level of experience, the book is arranged by selling activity, including:

* prospecting * controlling the sale * countering objections * handling stalls * closing * getting referrals.

Complete with new scripts for e-mail and voicemail, this go-anywhere, easy-reference guide ensures that the language salespeople use is positive, effective, and on target. The book contains motivational introductions, warm-up exercises, memory joggers, and even "stage directions," with instructions on use and delivery. Proven, practical, and all new, this is a must-have book for sales professionals everywhere.

About the Author

Teri Gamble and Michael Gamble (New Milford, NJ) are sales motivators and trainers who own their own company -- Interact Training Systems -- and whose training program case studies won Best of Show from GMAC Real Estate. They are the authors of three books and numerous articles on sales and communications.

"About this title" may belong to another edition of this title.

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