Salesforce.com For Dummies (For Dummies (Computer/Tech))

Wong, Thomas

ISBN 10: 0764579215 / ISBN 13: 9780764579219

Published by For Dummies, 2005

About this Item

Your purchase benefits those with developmental disabilities to live a better quality of life. minimal wear on edges and corners minimal stains on edgesYour purchase benefits those with developmental disabilities to live a better quality of life.

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Bibliographic Details

• Title: Salesforce.com For Dummies (For Dummies (Computer/Tech))
• Publisher: For Dummies
• Publication Date: 2005
• Language: English
• ISBN 10: 0764579215
• ISBN 13: 9780764579219
• Binding: Paperback
• Condition: Very Good

About this title

Synopsis

* Shows sales people, marketers, and customer service representatives how to harness the power of Salesforce.com to enhance productivity, improve customer relations, and boost sales
* Salesforce.com, which has more than 147,000 subscribers at 9,800 companies worldwide, won InfoWorld's Best Hosted Application award in 2004
* Covers navigating Salesforce.com, managing leads, understanding customers and competitors, keeping track of contacts, creating a sales forecast, managing users, creating service and support e-mails, working with campaigns, using the report wizard, and more

About the Author

Tom Wong is a certified salesforce.com consultant and has been involved in more than thirty salesforce.com implementations. He is the founder of Clientology.net, a CRM community Web site.