Salesforce.com For Dummies

Thomas Wong

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ISBN 10: 0764579215 ISBN 13: 9780764579219
Published by For Dummies, 2005
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Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less. Seller Inventory # G0764579215I3N00

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Synopsis:

* Shows sales people, marketers, and customer service representatives how to harness the power of Salesforce.com to enhance productivity, improve customer relations, and boost sales
* Salesforce.com, which has more than 147,000 subscribers at 9,800 companies worldwide, won InfoWorld's Best Hosted Application award in 2004
* Covers navigating Salesforce.com, managing leads, understanding customers and competitors, keeping track of contacts, creating a sales forecast, managing users, creating service and support e-mails, working with campaigns, using the report wizard, and more

About the Author: Tom Wong is a certified salesforce.com consultant and has been involved in more than thirty salesforce.com implementations. He is the founder of Clientology.net, a CRM community Web site.

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Bibliographic Details

Title: Salesforce.com For Dummies
Publisher: For Dummies
Publication Date: 2005
Binding: Paperback
Condition: Good
Dust Jacket Condition: No Jacket

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