NATIONAL BESTSELLER

Communicate with confidence and improve your presentation skills with this essential guide–because delivery matters.

Michael Chad Hoeppner has coached presidential candidates, prominent CEOs, and Ivy League deans on their communication skills. Now, he shares his wide‑ranging knowledge in Don't Say Um.

Hoeppner has created an entirely new approach to communication training, providing physical exercises to quickly improve speaking. With simple-to-master exercises, Don’t Say Um is an essential tool for improving your speech.

Don't Say Um challenges our preconceived notions of good speaking techniques and offers powerful tools to become master communicators.

About the Author

Michael Chad Hoeppner helps people speak well when it matters most. With nearly 20 years in the field, Hoeppner coaches thousands of professionals around the world. His corporate clients include three of the top eight global financial firms, one third of the AmLaw100, two of the four US professional sports leagues, and multinational tech, pharma, and food and beverage companies.

"About this title" may belong to another edition of this title.

Store Description

BookOutlet.com specializes in the sale of publisher overstocks and quality remainders (also known as "Bargain Books"). We have been in business over 30 years providing excellent customer service backed by our 110% Customer Satisfaction Guarantee. We have almost 90,000 titles, 18 million copies in-stock, covering most categories. Our children's selection is especially large offering 1st quality product for all age groups. Thank you for shopping with BookOutlet! Please contact us if you need to process a return; our customer service team will respond with a Return Authorization Number and once we have received your return you will be reimbursed for the cost of the item but not the shipping charge on the original order or the cost associated with sending the item back to us. We do not accept returns without a Return Authorization Number (RAN).

Visit Seller's Storefront

Seller's business information

Book Depot Inc.
67 Front Street North, Thorold, ON, L2V 1X3, Canada

Sale & Shipping Terms

Terms of Sale

All our product is backed by our 110% Customer Satisfaction Guarantee.

Product is shipped next business day from our US or Canadian warehouse to ensure
quick delivery and no cross-border issues.

For more information please send us an email (service@bookoutlet.com)

Thank you for shopping with BookOutlet!

Shipping Terms

Shipping costs are based on books weighing 2.2 LB, or 1 KG. If your book order is heavy or oversized, we may contact you to let you know extra shipping is required.

Shipping rates within U.S.A.

Shipping rates within U.S.A.
Order quantity	5 to 14 business days	3 to 6 business days
First item	US$ 3.25	US$ 8.00

Delivery times are set by sellers and vary by carrier and location. Orders passing through Customs may face delays and buyers are responsible for any associated duties or fees. Sellers may contact you regarding additional charges to cover any increased costs to ship your items.