Title: How To Say It for First-Time Managers: Winning Words and Strategies for Earning Your Team's Confidence
Publisher: Prentice Hall Press
Publication Date: 2010
Language: English
ISBN 10: 0735204470
ISBN 13: 9780735204478
Binding: paperback
Condition: New
Weight: 13 ounces

About this title

Synopsis

An all-new guide to help first-time managers and supervisors develop effective communication skills for leading and inspiring their staff.

From the author of How to Say It(r) at Work, a one-stop communication primer for anyone in a management position for the first time. Covering everything from delegating, planning and running meetings, and mentoring, to building a team and motivating subordinates, this is the perfect reference for anyone who wants to put their best foot forward as they climb the ranks. Topics include:

?Building leadership vocabulary

?Establishing ground rules

?Projecting credibility

?Avoiding day-one mistakes

?Handling crises and criticism

?Motivating and inspiring

?Making meetings work

About the Author

Jack Griffin is the author of How to Say It at Work and How to Say It for First-Time Managers. He is a communications expert and consultant to small businesses, entrepreneurs, cultural institutions, and publishers.

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