Title: How To Say It for First-Time Managers: Winning Words and Strategies for Earning Your Team's Confidence
Publisher: Prentice Hall Press
Publication Date: 2010
Language: English
ISBN 10: 0735204470
ISBN 13: 9780735204478
Binding: Soft cover
Condition: Very Good

About this title

Synopsis

An all-new guide to help first-time managers and supervisors develop effective communication skills for leading and inspiring their staff.

From the author of How to Say It(r) at Work, a one-stop communication primer for anyone in a management position for the first time. Covering everything from delegating, planning and running meetings, and mentoring, to building a team and motivating subordinates, this is the perfect reference for anyone who wants to put their best foot forward as they climb the ranks. Topics include:

?Building leadership vocabulary

?Establishing ground rules

?Projecting credibility

?Avoiding day-one mistakes

?Handling crises and criticism

?Motivating and inspiring

?Making meetings work

About the Author

Jack Griffin is the author of How to Say It at Work and How to Say It for First-Time Managers. He is a communications expert and consultant to small businesses, entrepreneurs, cultural institutions, and publishers.

"About this title" may belong to another edition of this title.

Store Description

More Than Words (MTW) is a social enterprise that empowers youth who are in the foster care system, court involved, homeless, or out of school to take charge of their lives by taking charge of a business. By working as a team to manage their own retail and online used book business, caf�, and community space, youth develop the employment skills, leadership, and self-confidence they need to successfully transition to adulthood.

Visit Seller's Storefront

Seller's business information

More Than Words
376 Moody Street, Waltham, MA, 02453, U.S.A.

Sale & Shipping Terms

Terms of Sale

We guarantee the condition of every book as it�s described on the Abebooks web sites. If you�re dissatisfied with your purchase (Incorrect Book/Not as Described/Damaged) or if the order hasn�t arrived, you�re eligible for a refund within 30 days of the estimated delivery date. If you�ve changed your mind about a book that you�ve ordered, please use the Ask bookseller a question link to contact us and we�ll respond within 2 business days.

Shipping Terms

Shipping costs are based on books weighing 2.2 LB, or 1 KG. If your book order is heavy or oversized, we may contact you to let you know extra shipping is required.

Shipping rates within U.S.A.

Shipping rates within U.S.A.
Order quantity	5 to 14 business days	3 to 6 business days
First item	US$ 3.99	US$ 6.99

Delivery times are set by sellers and vary by carrier and location. Orders passing through Customs may face delays and buyers are responsible for any associated duties or fees. Sellers may contact you regarding additional charges to cover any increased costs to ship your items.