- Softcover
- Used
Seller: clickgoodwillbooks, Indianapolis, IN, U.S.A.clickgoodwillbooks
AbeBooks seller since July 5, 2024
Condition: Used - Fair
US$ 3.15
Quantity: 1 available
Add to basketItem description from seller
Used - Acceptable: All pages and the cover are intact, but shrink wrap, dust covers, or boxed set case may be missing. Pages may include limited notes, highlighting, or minor water damage but the text is readable. Item may be missing bundled media.
Seller Inventory # CSIV.0071408614.A
- Title
- Say It Right the First Time
- Author
- Malandro, Loretta
- Publisher
- McGraw Hill
- Publication year
- 2003
- Condition
- acceptable
- Binding
- Soft cover
- Language
- English
- ISBN 10
- 0071408614
- ISBN 13
- 9780071408615
Get what you want at work the first time and every time
Being a business professional is all about managing, motivating, and leading, or, in other words, getting people to do what you want. And, far and away, the most important tool for accomplishing this objective is language.
Written by an internationally recognized expert on business communications, this book offers managers deep insights into the power of language and how to wield it effectively in any organization.
Loretta Malandro arms readers with more than 200 power words and phrases designed to help readers become better managers, leaders, and coaches. She also reveals communication secrets such as emotional triggers, victim versus ownership language, escape phrases, as well as language for "softening the edges," reframing, accountability, and recovering from communication gaffes.
Malandro also provides:
- Invaluable insights into the emotional power of words
- Priceless techniques to connect with and move an audience
- Tips on recognizing "killer words" and overcoming the trouble they can cause
- An arsenal of strategies, scripts, work sheets, and self-tests for gauging current communication skills and pinpointing weaknesses
"Synopsis" may belong to another edition of this title.
About the Author
"About the title" may belong to another edition of this title.
clickgoodwillbooks
Indianapolis, IN, U.S.A.
AbeBooks seller since July 5, 2024
Shipping rates within U.S.A.
| Item | 5 to 8 business days | 3 to 6 business days |
|---|---|---|
| First item | US$ 3.99 | US$ 9.50 |
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About us Our Mission: Goodwill changes lives every day by empowering people to increase their independence and reach their potential through education, health and employment. Our services include: Tuition-free, charter high school for grades 9-12 for students experiencing barriers to education. Tuition-free, charter high schools for adults that focuses on removing barriers to education by offering students flexible scheduling, tutoring, life coaching, child care, transportation, college credits and other resources. Direct hiring for Goodwill jobs, especially for job-seekers with employment barriers like a disability, criminal history or limited education. Job readiness, training and placement for individuals with barriers. Pre-natal and maternal health, parenting skills, child development and school readiness. Connections to resources for transportation, housing, child care, financial literacy and more. A child development center and preschool for children ages six weeks to five years.…
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multiple genres, used booksSeller's business information
Goodwill of Central and Southern Indiana
1635 West Michigan Street
Indianapolis, IN U.S.A. 46222