How to Say it When You Don't Know What to Say: The Right Words For Difficult Times

Furnishes helpful insights and practical suggestions on how to deal with the process of grief, drawing on the wisdom and expertise of professionals on what to say to individuals coping with the loss of a loved one, serious illness, job loss, divorce, financial setbacks, family problems, disasters, and other difficult situations. Original.

Robbie Miller Kaplan is a nationally-recognized author and trainer on career communications. Her latest book, "How To Say It® When You Don’t Know What To Say: The Right Words for Difficult Times" focuses on a different facet of communications – what to say and what to do to provide comfort during times of loss. She is the author of nine books, including: "How to Say It In Your Job Search." She frequently speaks and lectures to corporate, government, and nonprofit organizations.