The Science of Service: Six Essential Elements for Creating a Culture of Service - In the Public Sec
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Language: English
Published by CoCo Publishing, 2010
- Softcover
- New
Softcover
Condition: New
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Seller Inventory # 59T86_99_0983123314
- Title
- The Science of Service: Six Essential Elements for Creating a Culture of Service - In the Public Sec
- Author
- Wendi Pomerance Brick
- Publisher
- CoCo Publishing
- Publication year
- 2010
- Condition
- new
- Binding
- Paperback
- Language
- English
- ISBN 10
- 0983123314
- ISBN 13
- 9780983123316
The Science of Six Essential Elements for Creating a Culture of Service is the ultimate blueprint for any person or organization that provides service to the public. Offering practical solutions based on real-world experiences by a former government employee, this book is written in an easy-to-understand format with everyday examples, helpful tips and proven techniques for success.
While the concepts shared in this book are framed specifically for public organizations (local, state, regional and federal governments), they will also be successful in other organizations across industry types providing customer service to the public. Some examples
-\tPublic schools, public school districts, private schools, colleges and universities
-\tHealthcare organizations
-\tNonprofit agencies
-\tOther organizations serving the public
While the concepts shared in this book are framed specifically for public organizations (local, state, regional and federal governments), they will also be successful in other organizations across industry types providing customer service to the public. Some examples
-\tPublic schools, public school districts, private schools, colleges and universities
-\tHealthcare organizations
-\tNonprofit agencies
-\tOther organizations serving the public
"Synopsis" may belong to another edition of this title.
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