Serious Performance Consulting According to Rummler

Geary A. Rummler

ISBN 10: 0787996165 / ISBN 13: 9780787996161

Published by John Wiley & Sons Inc, 2007

About this Item

In order for performance consultants to make a significant difference in organizations, they need to advance beyond their current focus on improving the individual performance. In this book, Rummler illustrates the next level of performance that he calls Serious Performance Consulting. Num Pages: 196 pages, illustrations. BIC Classification: KJMV2. Category: (P) Professional & Vocational. Dimension: 276 x 219 x 15. Weight in Grams: 514. . 2007. 1st Edition. Paperback. . . . . Books ship from the US and Ireland.

Seller Inventory # V9780787996161

Bibliographic Details

• Title: Serious Performance Consulting According to Rummler
• Publisher: John Wiley & Sons Inc
• Publication Date: 2007
• Language: English
• ISBN 10: 0787996165
• ISBN 13: 9780787996161
• Binding: Soft cover
• Condition: New

About this title

Synopsis

Learn what Geary Rummler means by Serious Performance Consulting (SPC) as you follow an extensive case study that shows what SPC engagement looks like and what a serious performance consultant does. In this examination, you'll see how to use SPC to:

• Find a viable critical business issue and establish how a project's success will be evaluated.
• Use a conceptual performance analysis framework to generate hypotheses for gaps in results.
• Establish the difference between "is" and "should" performance and the find the cause behind it.
• Specify a solution set that addresses all significant factors that affect the gap in results.

"The idea behind Serious Performance Consulting According to Rummler is as simple as it is brilliant: Take a successful project and let the reader follow the performance consultant through the project. Geary Rummler tops it off with a play-by-play commentary in which he explains the consultant's reasoning and offers the reader the benefit of his experience."
?Klaus Wittkuhn, certified performance technologist and management consultant, Germany and South Africa

"No smoke, no mirrors, no double-talk. This is much more than a how-to book; it's a professional development plan for any performance consultant who wants to master the craft."
?John Coné, former chief learning officer, Dell Computer, and consultant in organizational learning

About the Author

Dr. Geary A. Rummler is the founding Partner of the Performance Design Lab. Prior to founding the Performance Design Lab, Geary was the founding partner of The Rummler-Brache Group. Dr. Rummler was a pioneer in the application of instructional and performance technologies to organizations and brings this experience to the issue of organization effectiveness. His clients in the private sector have included the sales, service and manufacturing functions of the aircraft, automobile, steel, food, rubber, office equipment, pharmaceutical, telecommunications, chemical and petroleum industries; as well as the retail banking, and airline industries. He has also worked with such federal agencies as IRS, SSA, HUD, GAO and DOT. Dr. Rummler's research and consulting have taken him to Europe, Japan, Korea, Malaysia, China and Mexico.