Title: Serve Right: Everyone's Straight Talk Guide to Customer Service Success
Publisher: WalkTheTalk.com
Publication Date: 2018
Language: English
ISBN 10: 1885228902
ISBN 13: 9781885228901
Binding: Soft cover
Condition: Very Good

About this title

Synopsis

Serve Right: Your Guide to Successful Customer Service

When you joined your organization, you took on a crucial responsibility: taking care of the people who keep your business thriving—your customers. No role is more vital to your organization's mission and overall success than ensuring customer satisfaction.

Whether you're a seasoned customer service professional with years of experience or just starting in the field, whether this is your dream job or a stepping stone in your career journey, success is essential. That's where "Serve Right" comes in.

This book is your comprehensive guide to mastering the art of customer service. Packed with practical tips, proven strategies, and real-world examples, "Serve Right" equips you with the knowledge and skills you need to excel in serving your customers.

From understanding customer needs and expectations to effectively resolving complaints and building lasting relationships, each chapter offers actionable insights to help you deliver exceptional service every step of the way.

No matter your level of experience or career aspirations, "Serve Right" is your roadmap to success in customer service. Get your copy today and embark on a journey to becoming a customer service champion!

About the Author

STEVE VENTURA is a recognized and respected author, educator, book producer, and award-winning training program designer. His work reflects over thirty years of human resource development experience both as a practitioner and a business consultant. His prior books include Start Right ... Stay Right; Five Star Teamwork; Forget for Success; Walk Awhile In My Shoes; What to Do When Conflict Happens; Who Are THEY, Anyway?; Yes Lives in the Land of No; Lead Right; and Walk The Talk.

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