- Softcover
- New
Seller: BennettBooksLtd, Los Angeles, CA, U.S.A.BennettBooksLtd
AbeBooks seller since April 17, 2008
Condition: New
US$ 77.74
Quantity: 1 available
Add to basketItem description from seller
In shrink wrap. Looks like an interesting title.
Seller Inventory # Q-0944002021
- Title
- Service Excellence!
- Author
- Price Pritchett
- Publisher
- Pritchett LP
- Publication year
- 2007
- Condition
- New
- Binding
- paperback
- Language
- English
- ISBN 10
- 0944002021
- ISBN 13
- 9780944002025
- Item weight
- 3 ounces
- Dimensions
- 6x0x9
Service Excellence! delivers a powerful 2-step strategy for winning and keeping customers in today's high-speed atmosphere. Customers expect higher quality service than ever before. And the workload won't be getting any lighter.
This handbook spreads the message on how to meet the challenge and gain a real competitive advantage in the marketplace. Learn:
- Why "service excellence" is actually easier to deliver than "service mediocrity"
- To turn customer complaints to your advantage
- To take care of yourself by taking care of your customers
"Synopsis" may belong to another edition of this title.
About the Author
Price holds a B.A. and M.A. in English and a Ph.D. in psychology, and is recognized internationally as a leading authority on the dynamics of change in the workplace. His 26 books and handbooks have sold over 10 million copies, making him one of the best-selling business authors in the U.S.
"About the title" may belong to another edition of this title.
BennettBooksLtd
Los Angeles, CA, U.S.A.
AbeBooks seller since April 17, 2008
Shipping rates within U.S.A.
| Item | 7 to 30 business days | 3 to 14 business days |
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BennettBooksLtd
CA, U.S.A.
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