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Bibliographic Details

Title: IT Service Management Foundations: ITIL Study Guide
Publisher: Gulf Stream Press
Publication Date: 2005
Language: English
ISBN 10: 0977146901
ISBN 13: 9780977146901
Binding: paperback
Condition: Very Good

About this title

Synopsis

If you are a technical manager looking to better leverage your organization's use of IT, a technical manager looking to master the growing complexity of delivering IT services, a technical person looking to understand unstoppable trend towards IT service management, or a student looking to pass the ITIL Foundations exam , this book is for you.

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