Service Management Principles for Hospitality and Tourism in the Age of Digital Technology
Language: English
Published by Goodfellow Publishers Limited, GB, 2024
- Softcover
- New
Seller: Rarewaves.com USA, London, London, United KingdomRarewaves.com USA
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Softcover
Condition: New
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- Title
- Service Management Principles for Hospitality and Tourism in the Age of Digital Technology
- Author
- Jay Kandampully, David Solnet
- Publisher
- Goodfellow Publishers Limited, GB
- Publication year
- 2024
- Condition
- New
- Binding
- Paperback
- Language
- English
- ISBN 10
- 1915097703
- ISBN 13
- 9781915097705
- Edition
- 4th ed.
- Item weight
- 701 grams
Guides managers to see hospitality and tourism as essential service businesses requiring a holistic cross-functional approach to meeting customers’ needs. Demonstrates how service organizations can capitalize on, or are impacted by, technological and social changes such as the sharing economy, social media, mobile technologies and more.
"Synopsis" may belong to another edition of this title.
Rarewaves.com USA
London, London, United Kingdom
5-star seller
AbeBooks seller since June 11, 2025
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