Title: Service Management Process Maps (It Management Topics) Hinich, Nancy; Kampman, John; Sterbens, Robert; Waterhouse, Peter and West, Gary
Publisher: The Stationery Office/Tso
Publication Date: 2007
Language: English
ISBN 10: 9087530447
ISBN 13: 9789087530440
Binding: Softcover/Paperback
Condition: New
Weight: 5 pounds

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