IT Service Management: Version 2.1

Ivor Macfarlane, Colin Rudd

ISBN 10: 0952470616 / ISBN 13: 9780952470618

Published by Stationery Office Books, 2002

About this Item

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Bibliographic Details

• Title: IT Service Management: Version 2.1
• Publisher: Stationery Office Books
• Publication Date: 2002
• Language: English
• ISBN 10: 0952470616
• ISBN 13: 9780952470618
• Binding: Paperback
• Condition: Used; Good

About this title

Synopsis

A pocket-sized reference book for anyone going for qualifications, or working in, IT service management. Complementing the complete "IT Infrastructure Library" (ITIL), it hammers home the message that IT services exist solely to support the business and its efficient and effective operation.