The Service Parts Planning (SPP) solution was developed by SAP in a joint effort with Caterpillar and Ford in order to address the specific planning problems of service parts. This book explains the processes, structures, and functions of this new solution and is targeted for project members and project managers who are involved in an implementation of SAP Service Parts Planning or for users who want to gain a better understanding of the software. The focus of this book is the tactical and operative service parts planning functions. Additionally monitoring and reporting functions are explained and the procurement, stock transfer and sales execution processes are sketched as an excursion.

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