Service Quality in Commercial Banks
Language: English
Published by Discovery Publishing House, 2011
- Hardcover
- New
Seller: Ria Christie Collections, Uxbridge, United KingdomRia Christie Collections
AbeBooks seller since March 25, 2015
Condition: New
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In English.
Seller Inventory # ria9788183568258_new
- Title
- Service Quality in Commercial Banks
- Author
- M. Edwin Gnanadhas; S. Fatima Holy Ghost
- Publisher
- Discovery Publishing House
- Publication year
- 2011
- Condition
- New
- Binding
- Hardcover
- Language
- English
- ISBN 10
- 8183568254
- ISBN 13
- 9788183568258
- Item weight
- 559 grams
The Service Sector contributes a major portion of the Gross Domestic Product of developed countries. In India the contribution of the service sector (which comprise services relating to transport, communications, trade, banking, insurance, other financial services, medical and hospital services, public administration and defense and miscellaneous services) has been growing rapidly.
Banking services worldwide can broadly classified into investment banking and commercial banking. In India, since the nationalization of banks in 1969, banking has been primarily in the Central Government's domain. As part of the Government's liberalization policy which began in 1991, New Private Sector Banks (NPSBs) were allowed to be set up. Today, India has nine NPSBs that provide commercial banking services. These success can be attributed in large measure to the superior Quality of Services that these banks have been able to provide.
"Synopsis" may belong to another edition of this title.
About the Author
He is the Coordinator for the Career Guidance and Campus Placement Cell. The author is also the Coordinator for the Internal Quality Assurance Cell (IQAC). He has put more than twenty eight years of teaching experience in UG, PG and M.Phil. The author has successfully completed a Minor Project sponsored by University Grants Commission, New Delhi. The UGC has also sanctioned a Major Project. The author is a recognised guide of the Manoramaniam Sundaranar University, Tirunelveli. Under his guidance and co guidance twenty candidates were awarded Ph.D in Commerce. He is presently a Member Syndicate in Manonmaniam Sundaranar University, Tirunelveli.
Ms S Fatima Holy Ghost has been completed her Ph.D in commerce under the guidance and supervision of Dr M Edwin Gnanadhas in the Post Graduate and Research Centre in Commerce, Scott Christian College, (Autonomous), Nagercoil affiliated to Manonmaniam Sundaranar University, Tirunelveli.
"About the title" may belong to another edition of this title.
Ria Christie Collections
Uxbridge, United Kingdom
AbeBooks seller since March 25, 2015
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