Service Quality in the Mauritian Banking Sector | An analysis of Service Quality and Customer Satisfaction in the Mauritian Banking Sector by using the SERVQUAL Model | Hemankumarsingh Ramburuth | Taschenbuch | Englisch | LAP Lambert Academic Publishing | EAN 9783659232756 | Verantwortliche Person f�r die EU: preigu GmbH & Co. KG, Lengericher Landstr. 19, 49078 Osnabr�ck, mail[at]preigu[dot]de | Anbieter: preigu.

Seller Inventory # 106305679

Contact seller

Report this item

Bibliographic Details

Title

Service Quality in the Mauritian Banking Sector | An analysis of Service Quality and Customer Satisfaction in the Mauritian Banking Sector by using the SERVQUAL Model

Publisher

LAP Lambert Academic Publishing

Publication Date

2012

Language

English

ISBN 10

3659232750

ISBN 13

9783659232756

Binding

Taschenbuch

Condition

Neu

Seller catalogs

B�cher

About this title

Synopsis

With growing competition in the banking sector, banks are focusing their efforts on providing better quality products and higher service quality to make customers satisfied and to have a competitive edge over their rivals. In that respect, the main aim of this project was to assess the service quality of the products and services offered by the banks and customer satisfaction in the Mauritian Banking Sector. The SERVQUAL Model was used to carry out the analysis.

About the Author

BSC (Hons) Finance at the University of Mauritius and partly ACCA qualified. Associate Executive at International Financial Services Limited, Mauritius.

"About this title" may belong to another edition of this title.

Store Description

preigu betreibt einen Onlineversandhandel mit �ber 1 Mio. Produkten in verschiedenen Sortimenten. Das Kernsortiment besteht aus B�chern, Medien und Spielwaren. Ein gelungenes Einkaufserlebnis ist das Ziel einer jeden Bestellung bei preigu, denn der Kunde und seine Zufriedenheit stehen an erster Stelle. preigu setzt daher auf einen kompetenten Kundenservice, funktionierende Prozesse und schnelle Reaktion.

Visit Seller's Storefront

Seller's business information

preigu GmbH & Co. KG
Lengericher Landstra�e 19, Osnabr�ck, 49078, Germany

Sale & Shipping Terms

Terms of Sale

Standard Business Terms and customer information

I. Standard business terms

� 1 Basic provisions

(1) The following terms and conditions of business apply for all contracts concluded with us as the supplier (preigu GmbH & Co. KG) via the websites AbeBooks and/or ZVAB. Unless otherwise agreed, the inclusion of your own terms and conditions is explicitly rejected.

(2) A ?consumer' in the sense of the following regulations is every natural person who concludes a legal transaction which, to an overwh...

More Information

Shipping Terms

Shipping rates from Germany to U.S.A.

Shipping rates from Germany to U.S.A.
Order quantity	60 to 60 business days	60 to 60 business days
First item	US$ 80.07	US$ 80.07

Delivery times are set by sellers and vary by carrier and location. Orders passing through Customs may face delays and buyers are responsible for any associated duties or fees. Sellers may contact you regarding additional charges to cover any increased costs to ship your items.