Car Service Rules of the Operating Department of Pullman's Palace Car Company is a practical guide from 1893 that explains how Pullman car staff should run trains. This edition outlines duties, procedures, and standards for conductors, porters, waiters, and other car-service personnel, with a focus on safety, service, and revenue handling.
What you’ll get from the book:
Clear rules for managing passengers, berths, dining services, linen, and buffet operations on Pullman cars. It covers how staff should present themselves, handle money, and coordinate duties across the crew to keep cars clean, safe, and comfortable.
- Duties and authority of conductors, porters, and other car-service workers
- Procedures for making up berths, serving meals, and handling commissary checks
- Standards for cleanliness, linen care, and passenger privacy
- Guidelines for buffet operations, including staffing, serving, and etiquette
Ideal for readers interested in historical railroad operations, passenger service norms, and the daily work of 19th-century train crews.