Service Science and Logistics Informatics

An interdisciplinary field, service science plays an increasingly important role in the world economy, prompting individuals to reengineer traditional services in logistics and supply chain management through IT innovation.

Service Science and Logistics Informatics: Innovative Perspectives addresses the latest in applied service science research and industry practices. Focusing on emerging technologies such as RFID, this book is the perfect reference for business and IT professionals interested in learning more about the practices and guidelines for service innovation in logistics and supply chain management.

Zongwei Luo is a senior researcher at the E-business Technology Institute, The University of Hong Kong (China). Before that, he was working at the IBM TJ Watson Research Center in Yorktown Height (NY, USA). He also served as the Affiliate Senior Consultant to ETI Consulting Limited. His research has been supported by various funding sources, including China NSF, HKU seed funding, HK RGC, and HK ITF. His research results have appeared in major international journals and leading conferences. He is the founding Editor-in-Chief of the International Journal of Applied Logistics and serves as an associate editor and editorial advisory board member in many international journals. Dr. Luos recent interests include applied research and development in the area of service science and computing, innovation management and sustainable development, technology adoption and risk management, and e-business model and practices, especially for logistics and supply chain management.